ustomer Experience

These days, loyal buyers are based less on price or product and more on the buyer’s experience. In fact, as per a study done this year, 86% of buyers don't mind the cost as long as they have a great time with the brand.  The same study found that firms that earn at least $1 billion a year can expect $700 million more. This would be all in three years of putting funds into buyer experience. Now, using omnichannel solutions to reach buyers is one of the main factors of a good buyer experience. But how does this derive? How…